From hospitals and wellness clubs to jewellery labels: how companies use HeroChat in customer service – answer faster, never lose an enquiry, make more of every contact.
How ANTI, Germany's first social wellness club, lifted its Google rating with faster responses.
Instagram DM, WhatsApp, web chat – bundled in the Unibox, answered in minutes instead of hours. Better response times led to better reviews and more visibility in local search.
Read the case studyResponse times from hours to minutes – automatically, around the clock, on every channel.
Less manual typing, more time for what matters – from the telephone switchboard to management.
No interest is left behind: enquiries are captured, appointments booked, waiting lists built.
Telephone switchboard relieved and missed appointments reduced – with AI answers and online appointment booking.
Read the case studyRunning health and longevity trade fairs across every channel: HeroChat relieves the team, reduces phone meetings and paves the way to agent workflows.
Read the case studyGermany's first social wellness club answers faster across every channel – and earns noticeably better reviews.
Read the case studyA network of 100 tradespeople bundles every channel in one inbox and relieves management every day.
Read the case studyDirect, personal-feeling patient contact without time pressure – plus Doctolib, corporate health management and speaker enquiries.
Read the case studyAs stage sponsor of the longevity conference, HeroChat captured leads live from the stage – and answered them instantly.
Read the case studySecond-hand gold jewellery in drops: HeroChat captures leads, answers questions automatically and builds waiting lists.
Read the case studyOne of Germany's leading PR agencies embraces conversational communication – and recommends AI solutions like HeroChat.
Read the case studyThe physician network by doctors for doctors brings medical expertise and healthcare communication together – with context that builds trust.
Read the case studySchengen health insurance for people arriving from abroad: routine questions on WhatsApp, Telegram and email answered instantly – the broker takes over for documents and payment.
Read the case studyA pharmacy group with around 60 staff: WhatsApp used GDPR-compliantly through the official Business API – with no extra app for customers and an inbox of its own for every branch.
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Try for freeThe ideas and numbers behind the case studies – explained concisely.
€0.75 per working minute: the maths behind every WhatsApp and email reply.
Read more ChannelsFaster, more direct, better open rates – and with the Unibox all channels in one place.
Read more ProductivityHow to save every good reply with the ## shortcut and reuse it in seconds.
Read more AI from GermanyWhy HeroChat's AI runs on Azure OpenAI in Frankfurt – and your data never leaves the EEA.
Read more SecurityHow HeroChat works with C5 Type 2-attested platforms from Azure and Hetzner.
Read more Data sovereigntyWhy a German provider clearly answers the most important data protection question.
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